Legal & Compliance

Privacy Policy

At Archova, your trust is the foundation of every partnership. We are committed to protecting your information with the same care we bring to our products.

Last updated: January 2025

This Privacy Policy explains how Archova collects, uses, and protects the personal and business information you share with us. By contacting us or submitting any inquiry, you agree to the practices described in this policy.

Section 01

Data Collection Scope

Archova collects information solely through voluntary submission via our website contact forms, inquiry forms, and direct business communications. We do not use tracking scripts, third-party analytics cookies, or passive data harvesting tools to collect your personal information.

The following types of information may be collected:

Contact Details

Full name, job title, business email address, and phone number.

Data Usage Purpose

All information collected by Archova is used exclusively for legitimate B2B business purposes. We do not use your data for advertising, profiling, or any purpose unrelated to your direct business relationship with us.

Business Follow-Up & Inquiry Response

To respond to your product inquiries, OEM/ODM requests, catalogue requests, and partnership discussions in a timely and professional manner.

Order Processing & Fulfilment Communication

To manage sampling requests, production orders, shipping arrangements, and related business coordination with you.

Personalised Product Recommendations

To provide product suggestions, collection updates, or relevant OEM/ODM options that match your stated business needs and product interests.

Long-Term Partnership Management

To maintain ongoing communication, support repeat orders, and nurture a stable, trust-based business relationship over time.

We will never use your information for unsolicited mass marketing, sell your data to advertising networks, or process your information for any purpose beyond the scope described above.

Section 03

Information Confidentiality Commitment

Archova treats all business information shared by our partners and prospects with the highest level of confidentiality. Our commitment is straightforward: your data stays with us, and it is used only to serve you.

No Third-Party Disclosure

We do not sell, rent, trade, or share your personal or business information with any third parties, brokers, marketing agencies, or data platforms.

Internal Access Only

Access to your information is strictly limited to Archova team members who are directly involved in managing your business relationship or inquiry.

Secure Data Handling

All submitted information is stored and handled using reasonable security measures to prevent unauthorised access, disclosure, or misuse.

Limited Retention Period

We retain your data only for as long as necessary to fulfil the business purpose for which it was collected, or as required by applicable law.

Limited Exception: Archova may disclose information only when legally required to do so by applicable law, regulation, or valid government authority, and solely to the extent required.

Section 04

Your Data Rights

Archova respects your right to control your own information. You may exercise any of the following rights at any time by contacting us directly. We will respond to all valid requests within a reasonable timeframe.

Right to Access

You have the right to request a copy of the personal or business information we hold about you. We will provide this in a clear and readable format upon verification of your identity.

Right to Correction

If any information we hold about you is inaccurate or incomplete, you have the right to request that we update or correct it promptly.

Right to Deletion

You may request that we delete all personal and business information we hold about you. We will honour such requests unless retention is required by law or necessary to complete an existing business obligation.

Right to Withdraw Consent

You may withdraw your consent to receive business communications from Archova at any time. Simply contact us and we will remove you from our follow-up list immediately.

How to Exercise Your Rights

To submit any data request -- access, correction, deletion, or withdrawal -- please contact our team directly. We aim to respond to all requests within 14 business days.

Policy Updates

Archova reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices or applicable regulations. Any material changes will be communicated via our website. Continued use of our services following an update constitutes acceptance of the revised policy.

Questions?

Have Questions About Your Data?

Our team is happy to clarify how we handle your information or assist with any data-related request.

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